Welcome to Harcos, your trusted brand for high-quality gym accessories. At FiveK Group, we are committed to providing our customers with efficient and reliable shipping services to ensure you receive your products in a timely manner. Below is our detailed shipping policy to help you understand how we manage deliveries.
Shipping Destinations
We currently offer shipping across India, the United States, Canada, Europe. Please note that shipping availability may vary based on the product and destination.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
- Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer multiple shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days
- Expedited Shipping: Delivery within 2-3 business days
- Express Shipping: Delivery within 1-2 business days
Please note that delivery times are estimates and may vary depending on the shipping destination and circumstances beyond our control, such as weather conditions or carrier delays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our carrier’s website.
International Shipping
For international orders, delivery times may vary due to customs clearance procedures in different countries. Any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to size, weight, or destination regulations. If your order is affected, we will contact you promptly to provide alternative solutions.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our customer service team within some time of receiving your order. We will work with you to resolve the issue promptly.
FIVE K GROUP USA LLC
2525 US-130BUILDING C SUITE 2 A CRANBURY 08512 NEW JERSEY USA
FIVE K GROUP
11 UTTAM SINGH NAGAR JALNDHAR PUNJAB 144002 INDIA
Customer Service
